We help keep CIOs relevant in this digital era

CIOs continue to endure the highest rates of turnover in the boardroom.
Constant CIO recruitment takes time.

CEOs seeking to exploit digital technologies to develop Sustained Competitive Advantage experience unnecessary delay and uncertainty.

This is where we help.

CIO Effectiveness Services (CES)

CIOs we help you learn to improve your effectiveness in this digital era.

CIO Recruitment & Retention Services (CRRS)

CEOs we help you recruit and retain your CIO.

Research & Knowledge Services (RKS)

Digital leaders, we conduct commissioned research into leadership effectiveness, digital strategy, digital transformation and digital maturity.

CIOs are increasingly critical in helping their organizations attain sustained competitive advantage

Chief Information Officer Motivation


  • The role remains ambiguous
    • The role is contingent on a myriad of factors, meaning no two roles are ever the same
  • As digital technologies evolve, business environments are becoming increasingly dynamic; rapidly changing environments foster rapidly changing expectations
    • Expectations for the role continue to multiply and diverge
  • CIOs experience limited opportunities for structured on the job learning to remain effective in meeting these changing expectations
    • A training landscape littered with vendor driven courses, coupled with the lack of a unifying framework for defining and assessing the role means time poor CIOs, and those seeking to become CIOs, have few opportunities for recognised, effective professional development

These issues have conspired to increase levels of demotivation, as evidenced by consistently high CIO turnover rates.

Relatively shorter CIO tenures impact the capabilities of businesses to achieve and maintain sustained competitive advantage through continual digital transformation.

We work with CIOs and their stakeholders to reduce role ambiguity

Design, assess and develop

We develop trusted and collaborative relationships to help our clients:

  • Define the CIOs role using our new role definition framework
    • Following assessment of strategic and tactical needs, we help define the ideal CIO role
  • Assess changing expectations for the CIOs role using our new CIO effectiveness framework
    • We compare CIO role expectations to identify opportunities for improvement
  • Develop new capabilities to address misaligned expectations for the CIOs role.
    • We work to help CIOs and their stakeholders close the gap between their expectations for the CIOs role


David’s coaching and mentoring helped me make the career change I wanted. He is extremely knowledgeable, experienced, and provides sound advice – drawing from his varied professional and academic career.

I’m grateful to know David, and be able to turn to him when in need of an insightful, honest and good-humored sounding board.

I would highly recommend David to anyone in search of a coach / professional advisor.

Liam Griffiths

Manging Director, Persefoni Singapore

David has been a friend and mentor over the last year, encouraging me to think about my career and broaden my networks in ways that align with my aspirations whilst maintaining good work life balance. He has given me advice and coaching in relation to problem solving issues in my current role and preparing job applications and interview presentations for future opportunities. He is a great listener as well as being inspiring and motivating. David was a big support in helping me secure a fantastic new job opportunity recently.

Dr Rachel Farrer

Creative Industries, Technology, Enterprise & Innovation

David has worked with me for several years on numerous projects. These were varied including support on my Advisory Board, helping with internal management training using the RACI approach and also supporting partnership working at the local University.
David is highly experienced in his field and I have no hesitation in recommending him to others.

Sharon Gaffney

Director, Verde Business Solutions

Working with David was a pleasure. His attention to detail and analytical way of thinking was invaluable to us while designing and implementing new processes.

Andy Snow

Head of Application Management, Medicines and Healthcare products Regulatory Agency

David worked for me at the back end of 2014 on a process improvement programme. He added value to this programme, bringing control and governance to a workstream of local process changes and benefit realisation tracking. He provided an independent view to the existing operation and challenged the thinking to ensure strategic alignment. He delivered the key objectives assigned to him and has a strong & professional work ethic.

Mark Taylor

Programme Manager, Computershare Loan Services

I worked closely with David whilst he successfully led a major global shared services change programme for EY. As a professional and diligent Programme Manager, David has a great deal of experience in shaping and delivering transformational change. His collaborative and structured approach was instrumental in relaunching this complex and strategically important programme for our Global Shared Services group.

Biju Kurian

Associate Director, Programme Execution Services, GDS Consulting, EY Bangalore

David got a great professional attitude towards the project; he came into our project at a crucial stage and steered the SAP project workstream for a successful implementation. David able to learn the mail business in short time and use his expertise from other business streams and applied it appropriately.

Manoj Puruthuveetil

Head of IT | Software Engineering | Executive MBA

I bought David into my business to deliver an unbiased snapshot view of the company that would give me the grounds to implement a change programme. David delivered a very accurate and succinct report that covered exactly the points I wanted and highlighted very well the areas for improvement and some possible solutions. He was an asset to my business, and I would recommend his services.

Steve Cooley

Semi-Retired, woodworking, gardening and improving life

I was privileged to work with David as part of the IT Assurance Team at the Olympic Delivery Authority.
David is a knowledgeable and dedicated IT Professional who is an excellent Programme Manager. David’s in-depth IT knowledge combined with exemplary people/stakeholder management skills enables him to communicate very effectively at any level, with both Senior and Junior colleagues alike.
Working with David I saw how he creates a cohesive, dedicated team, engendering confidence and trust from each team member.
David encourages everyone to be ‘the best they can be’ and is very supportive – always willing to learn from his team members as well as sharing his knowledge with them. I would be very happy to work with David again if the opportunity arose.

Sue K.

Programme/Senior IT Project Manager

David is a thoroughly professional and empathetic consultant, who has that rare trait of listening. David worked with me through a particularly complicated and difficult period and was someone that I could trust to give sound, measured advice when I needed it most. In a crisis? This is your man.


Head of Health, Safety and Security

David managed a project portfolio with numerous interdependencies with my own projects. I always found the projects under his control to be well-managed with a high degree of professionalism across the board.

David Evans

Digital Project Manager

David is an intelligent, hardworking and personable IT consultant who has a wealth of client-side practical experience. David worked as an IT business assurance consultant at the Olympic Delivery Authority for some time. He was required to review documentation related to all IT projects, especially business cases. This was early in the programme at a time of high intensity. I found David to be technically sound and highly professional in teasing out of various sponsors the information required to support management decisions, taken as part of the governance process. I consider David to be entirely reliable, proactive, tenacious and diligent, well able to manage concurrently a considerable number of lengthy documents; he was extremely well organised. In summary, I would happily endorse David’s suitability for any task related to IT assurance.

Gordon Shipley ChPP FAPM MRICS

Programme Director

David is a versatile supply chain consultant with many years experience across a variety of sectors. He has a conscientious and detailed approach, always delivering beyond the clients expectations.

Phill Rutter


A major contribution of David’s, with which I had involvement, was the successful introduction of a web-based Balanced Scorecard application and administration tool, aligned to the Underground’s Strategic Objectives, which spanned 7 levels of organisational unit, and covered over 390 departments.

This programme went live, on schedule, to budget and met all internal quality assurance measures.

Ian Buswell

PMO/PPM Consultant

David is a brilliant manager to work for – professional and focused yet approachable and friendly. He also has the courage to take an unpopular position when he believes he is right – which most of the time he is. I would be very happy to work with him again.

Kevin Ramsey

Freelance IT Consultant now turned author

David is a logical and pragmatic Manager with first class interpersonal skills and a seasoned Assurance Professional. David works well at all levels and challenges constructively whilst assisting to conclude potential solutions. David was a credit to the Olympic Delivery Authority especially when he stood in as interim Head of Assurance for several months. During this time he directly contributed to the acceleration of the IT Programme whilst ensuring value for money and adherence to Governance were maintained. I am more than happy to recommend David for any Programme Assurance or Head of Assurance role.

Iain Patterson

Chief Digital and Technology Officer, Alcedo Technology Limited

David can be relied upon to deliver long-term, strategic programmes by keeping a clear view of the end goals while ensuring the detail is kept in good order. He achieves this by being technically gifted while working effectively to lead a team and manage stakeholders.

Paul Chapman

Vice President, Association for Project Management

Latest product

Effective Chief Information Officer Role Behaviours

Effective CIO Behaviours: Model Validation – Job Adverts & Practitioner Surveys (25 Pages)


Ever wondered how CIOs can become, and remain more effective, for longer, in digitally maturing environments? Applying data from 3000 CIO job adverts and practitioner surveys, this report validates key constructs for a new CIO behavioural effectiveness model. Representing a new means for CIOs and their stakeholders to articulate rapidly changing expectations each may hold for the behaviours of the CIO, this new model not only provides a new means for planning interventions for CIOs to manage rapidly changing stakeholder expectations, but also provides CIOs with a new means for on-the-job learning – a critically important capability in these increasingly dynamic times.

Latest posts

What do you expect from your CIO?

Whilst our survey is still open, we’d thought we’d take a first forage into some of the trends we’re starting to see. Our overall question is based around CIO effectiveness. In our work with CIOs, we have found that nearly all current CIO performance measures fall...

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